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Help Desk Support Technician
Eingestellt von CompuCom
Gesuchte Skills: Support
Projektbeschreibung
Did you know that CompuComs employee benefits start on the first day of employment? Join COMPUCOM and enjoy our generous, DayOne Benefits(SM)!
Service Desk Associate with Outlook experience needed PST files, archiving, etc. Experience with exchange migrations preferred.
JOB DESCRIPTION:
- Provides support to end users on a variety of issues.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- May require an associate's degree in a related area and entry level to 3 years of experience in the field or in a related area.
- Knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- May involve use of problem management databases and help desk system.
- Works under immediate supervision.
*CompuCom supports Employment Equity and Diversity* Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit our website
Projektdetails
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Einsatzort:
Dallas, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Sonstiges