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Help Desk Support Technician
Eingestellt von CompuCom
Gesuchte Skills: Support, Design
Projektbeschreibung
OVERVIEW
- Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- May involve use of problem management databases and help desk system.
- Works under immediate supervision.
QUALIFICATIONS
- MOUS CERTIFICATION A PLUS
- Entry level - 3 years of experience in the field or in a related area
- Highly proficient in MS 2007 and MS 2010, including Access, Excel, PowerPoint and Word
- A+ certification
- Knowledge of commonly-used Tech Support concepts, practices, and procedures
- May require an associate's degree
Projektdetails
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Einsatzort:
Westlake, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Medien/Design, Sonstiges