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Help Desk Support Specialist
Eingestellt von Yoh
Gesuchte Skills: Support, Client
Projektbeschreibung
JOB RESPONSIBILITIES:
- The Help Desk Support Specialist will provide user support and customer service on supported computer applications and platforms.
- Troubleshoot problems and advise on the appropriate action.
- Respond to requests for technical assistance in person, via phone, electronically.
- Provide first line support for customer inquiries, problems, and/or requests including web portal service catalog
- Assist customers in understanding request status
- Record and track customer information on inquiries, problems, and/or requests utilizing the work management/ticketing system
- Identify opportunities to improve IT Enterprise customer service
JOB QUALIFICATIONS:
- Two (2) years of college or technical school and six months related experience or two years and six months combination of related education and/or experience.
- Experience with Microsoft Operating Systems visit our website to learn both about our company and about our leading professional staffing solutions.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.
Tax Term: CON_W2
J2W: INFOTECH
MONJOB
J2WNWIT
Ref:
SFSF: INFOTECH
Projektdetails
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Einsatzort:
Saint Petersburg, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges