Help Desk Support Analyst

Do you enjoy helping users with computer hardware and software issues? Are you a skilled troubleshooter? If so, we want to hear from you! Our client is searching for a Help Desk Support Analyst for a project in Arizona.

REQUIREMENTS:

- Gather user information, and analyze computer hardware, software and application issues.
- Work closely with internal and external support staff to define and resolve problems.
- Create and maintain system documentation and procedures and user security files.
- Authorize user access rights and encryption.
- Escalate problem appropriately.

SKILLS:

- Associates Degree in Computer Science or related field. Bachelor's degree preferred.
- At least three years of experience with helpdesk support services.
- Help Desk Support Center Analyst certification preferred.

Does this sound like a fit? Click APPLY to submit your Resume to us today.

Why DCS?
We are an IT consulting firm that connects highly skilled IT professionals with the best opportunities across the country. For more than two decades, we have successfully matched the right people with the right opportunity. While our primary focus is in Healthcare Information Technology (HIT), we continue to support a wide variety of industries including government, aerospace, and the private sector.