Help Desk Specialist

Our client located in Alpharetta, GA is seeking a Help Desk Specialist to join an exciting team. As a Help Desk Specialist you will serve as the front line support for ePort related phone calls and emails. (ePort is a tool used by our client.) If you have a passion for troubleshooting this is the right position for you.

The Help Desk Specialist is position hours are 8am - 8pm, Monday through Friday. Shifts may vary, and will be assigned by our client, based on business need and call volume.

The responsibilities for the Help Desk Specialist are as follow:

Must have good general customer service, phone, computer and technical support skills
1+ year's prior Technical Support/Helpdesk experience
Internet savvy (knows how to delete cookies, etc.)
Must have the ability to work both independently and in a team environment
Must have the ability to work in a fast paced, multitask environment
Must be able to demonstrate initiative, a strong work ethic and a positive attitude

For immediate consideration for the Help Desk Specialist position in Alpharetta, GA please forward your resume or call

SynergisIT, recognized by Staffing Industry Report as one of the fastest growing private IT staffing companies in the US.

Synergis is a woman-owned company that serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in a growing list of more than 300 clients and industry recognitions by Inc. magazine and the Atlanta Business Chronicle. From its foundation in 1997, Synergis has been successfully recruiting and placing IT professionals in all areas of information technology. Recently named the Best Place to Work in Atlanta by the Atlanta Business Chronicle, Synergis has been successfully recruiting and placing IT professionals for over 10 years. For more information about Synergis, please visit the company website. Synergis is an Equal Opportunity/Affirmative Action employer.