Help Desk Specialist

Yoh has a contract opportunity for a HELP DESK SPECIALIST to join our client in Anaheim, CA.

Job Responsibilities:
- Assist in using functionality of firm applications including, but not limited to: MS Office, Document Management, Remote Access, Printers, and BlackBerry.
- Provide hardware/software technical support.
- Provide assistance in testing new applications and/or upgrades to existing applications.
- Investigate problems as they arise and identify resolutions.
- Recommend system changes and upgrades to keep product portfolio free from defects and current with support releases when necessary.
- Recommend topics to cover during training based on call content and advise when additional user training is necessary.
- Acquire and maintain thorough knowledge of and contribute to knowledge base for responsible software.

Job Qualifications:
- Associate's or Bachelor's degree is preferred.
- Minimum one (1) year of technical experience.
- Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint.
- Excellent communication, interpersonal, and organizational skills.
- Must be an effective listener with ability to take initiative, work independently and as well as part of a team.

DISCOVER ALL THAT'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Matthew Lillestol

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry.

Yoh, a Day and Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: INFOTECH

Tax Term: CON_W2J2WBRSDIEGO

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Branch: IT & Telecom