Help Desk Associate

Yoh has a contract opportunity for a HELP DESK ASSOCIATE to join our client in Alpharetta, GA. This temporary/contract position is for the duration of approximately 12 months.

JOB OVERVIEW:
- Pay Range Up to $19.15 per hour, depending on experience and qualifications.
- Hours: 7:00 am to 6:00 pm 1st shift and 1:00 pm to 9:00 pm 2nd shift.

Job Responsibilities:
- Handles more complex problems or malfunctions of systems application, hardware and software.
- Responsible for day to day operations of Help Desk and some analysis on call volume.
- Recognize, research, isolate and resolve information systems problems.
- Coordinate referrals to appropriate technical, professional or service personnel for appropriate services, repairs, training, and follow-up.

Job Qualifications:
- Two (2) years of related work experience.
- Excellent communication skills.
- Experience with CISCO Routers, HP Switches, Linux Servers, Unix Servers, Windows Servers, OSI Model, Switching, Routing, Wireless LAN, Access Points, AS400, PeopleSoft.

Discover all that's possible with Yoh. Apply now.
Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading professional staffing solutions.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECH

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Enterprise: IT & Telecom