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Head of Outsourcing Operations
Eingestellt von RM IT Professional Resources AG
Gesuchte Skills: Support, Client
Projektbeschreibung
Head of Outsourcing Operations wanted for our Zurich based client in the pharmaceutical sector.
YOUR EXPERIENCE/SKILLS:
- Working experience with application support, development, maintenance and outsourcing operations
- Proficiency in MS Office products with the capability to create effective reports, charts and presentations
- Proven success in reducing operation costs along with change management experience and Reporting
- Strong analytical, negotiation and communication skills as well as solid understanding on budgets, finance and contract life cycle
- Certified Project Management Professional, ITIL Certification is a plus
- Languages: fluent English both written and spoken
YOUR TASKS:
- Leading service delivery of application maintenance, outsourcing operations and strategic projects
- Supporting leadership team in establishing and following global processes
- Performing contract management activities as well as interacting with key solution vendors to extract the maximum value of relationships
- Supervising service operations by reviewing reports against contract KPIs and managing Risk identification and prevention
- Providing guidance for team members and giving critical feedback to members and manager when necessary
- Identifying opportunities for continuous improvement including new approaches and processes
START: 03/2018
DURATION: 5MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH12333
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
YOUR EXPERIENCE/SKILLS:
- Working experience with application support, development, maintenance and outsourcing operations
- Proficiency in MS Office products with the capability to create effective reports, charts and presentations
- Proven success in reducing operation costs along with change management experience and Reporting
- Strong analytical, negotiation and communication skills as well as solid understanding on budgets, finance and contract life cycle
- Certified Project Management Professional, ITIL Certification is a plus
- Languages: fluent English both written and spoken
YOUR TASKS:
- Leading service delivery of application maintenance, outsourcing operations and strategic projects
- Supporting leadership team in establishing and following global processes
- Performing contract management activities as well as interacting with key solution vendors to extract the maximum value of relationships
- Supervising service operations by reviewing reports against contract KPIs and managing Risk identification and prevention
- Providing guidance for team members and giving critical feedback to members and manager when necessary
- Identifying opportunities for continuous improvement including new approaches and processes
START: 03/2018
DURATION: 5MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH12333
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges