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Head of Non Voice Channel

Eingestellt von Hydrogen Group

Gesuchte Skills: Client, Social media

Projektbeschreibung

URGENT CONTRACT OPPORTUNITY - HEAD OF NON-VOICE CHANNEL - BANKING - SUNDERLAND

We have an urgent requirement for a senior level lead to join a leading retail bank on a large Omni-channel programme based in Sunderland

KEY SKILLS AND EXPERIENCE:

- Candidates must have proven experience in leading Omni-channel (Social Media, WeChat etc.) digital programmes
- Previous focus on delivering customer experience through non-voice channels is essential
- Experience of delivering optimum Customer and Client service operating capabilities
- Proven track record in delivering and executing customer and client focused strategy

Banking or financial services experience is not essential

LOCATION: Sunderland (minimum 3 days a week)

DURATION: 6 Months

START: ASAP

RATE: Up to £750

If you have the experiences for this role please submit your CV and I will be in contact shortly to discuss in more detail. Sam

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Hydrogen Group