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Hands-on Service Desk Manager - ITIL - London
Eingestellt von Computer Futures aus Frankfurt am Main
Gesuchte Skills: Support, Client
Projektbeschreibung
This is an initial 3 month contract to go permanent at the end of the initial contract.
You will be managing a team of 3-4 Service Desk Analysts who will be providing support to 420 end users across 35 sites as well as providing hands-on technical support.
Technical Environment:
-ITIL
-Windows 2003/2008
-Active Directory
-SCCM
-Windows XP/7/8
Some of your duties will include:
-Provide hands-on technical support
-Ensure ITIL industry best practices
-Train, coach & mentor your team of Service Desk Analysts
-Be the escalation point for all requests/incidents on Service Desk
-Manage & monitor SLAs
If you have the above skills & experience, please send me your CV ASAP to apply.
To find out more about Computer Futures please visit www.computerfutures.com
Projektdetails
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Einsatzort:
London, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges