Deskside Support - French + English

DESKSIDE SUPPORT - FRENCH + ENGLISH - DIEMEN, THE NETHERLANDS

One of our leading clients based in Diemen, Netherlands, Looking for a Desktop Support consultant. This is a long-term project and some travel will be required. Have a look below for more details..

DESIRED COMPETENCIES (TECHNICAL/BEHAVIORAL COMPETENCY)

Must-Have

- Understanding of IT infrastructure
- Ability to understand basic network infrastructure
- Good understanding of Microsoft Windows OS family
- Ability to troubleshoot desktop, laptops, printers, WiFi and Audio Visual devices
- Knowledge of image deployment on desktop and laptops
- Experience of working on application deployment tools such as SCCM/Altiris
- Basic understanding of desktop and laptop configuration
- Basic understanding of network devices like Cisco switch and Routers
- Understanding of VPN setup
- Experience of working with different vendors
- Knowledge of MS Office and other standard software
- Proficiency in French and English languages
- Good-to-Have. Microsoft certifications
- DELL/HP Hardware certifications
- Scripting knowledge
- ITIL processes and framework knowledge