DC Infrastructure Operations Lead

Job title: DC INFRASTRUCTURE OPERATIONS LEAD

We have an Interesting opportunity with one of our clients, for ' DC Infrastructure Operations Lead ".

JOB DESCRIPTION FOR THE ROLE OF DC Infrastructure Operations Lead

Roles: DC Infrastructure Operations Lead

Company: One of the leading IT Company

Location: Nice, France

Type: Contract

ESSENTIAL FUNCTIONS AND KEY CONTRIBUTIONS FOR THE DC INFRASTRUCTURE OPERATIONS LEAD

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Provide leadership to the Service Operations team for the Infrastructure Server Administration function in supporting all appropriate infrastructure server administration services, security policies, processes and capabilities are in place and up to date.
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Manage the day-to-day relationship with global service providers/suppliers on operational issues. Seek out gaps and vulnerabilities in our infrastructure network environments that may be susceptible to downtime and/or customer impact.
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Support and execute management based metrics to continuously improve our service stability and up time
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Be the liaison between the client and IT business leads in the region while managing their expectations

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Coordinate transactional data exchange between service providers and internal process partners.
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Review, Monitor vendor compliance to SLA and enforce vendor Partnering for complex problem resolution
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Manage RCA (Root cause analysis process) with various Vendors and functional teams
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Interface and drive 3rd parties for regular DC maintenance and support
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Negotiate contract/proposal with 3rd parties for DC maintenance and capacity upgrade
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Engage the client corporate standards and communicate/promote/ensure their adoption across the regions.
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Engage building and implementing server standards, process improvements, configurations and support processes
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Participate and/or lead implementation of tools management such as (NetIQ, RSAM, Patchlink & ManageIQ)
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Participate and support in DR/BCP activities, SOX, Audit, Compliance and Security activities.
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Supporting client IT team with managing suppliers and executing or escalation of issues.
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Help manage renewals of operational contracts - including licenses/support
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Provide weekly/monthly reporting on major operational activities in the region
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Sit on MI calls for the region and work through or assign RCCA activities
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Provide on call coverage on a rotational basis

Experience/Skills Required

Should be fluent in French

7+ years IT experience in a complex infrastructure environment

5+ years experience dealing with Back End telecommunications and Infrastructure Application disciplines

Expertise in Windows 2008/2003/AD/Vmware/Citrix (installation, deployment, maintenance, debugging knowledge)

MCSE, MCSA, Network+, UNIX, VAX, VCP, certification would be an asset

Extensive hardware and system software knowledge

Familiar with automated server processes such as remote monitoring, installation & deployment

About us, Avance Consulting is one of the UK's fastest growing talent acquisition companies & working with multiple International clients. I look forward to working with you on this or another Avance Services opportunity.

Interested candidates can contact me.