Customer Service Administrative Support Specialist Job

A CUSTOMER SERVICE ADMINISTRATIVE SUPPORT SPECIALIST position is available for a CONTRACT opportunity with Yoh's client located in Fort Worth, TX.

THE BIG PICTURE:

- Provide general administrative support, which may include recordkeeping, mail distribution, telephone operator/receptionist, and other office support services.

WHAT YOU'LL BE DOING:

- Work directly with Technical Specialists in the Field to resolve issues and answer questions
- Work with internal team to improve processes and streamline operations
- Work with the customer to understand requirements and ensure that the work is being executed accordingly.
- Expedites both daily and emergency orders, upon customer requests.
- Candidate must be able to process resolving issues, acting as a liaison between inspectors/surveyors and customers.
- Compile monthly metrics on the performance of Supply Chain Services to report success and identify areas of improvement.

WHAT YOU NEED TO BRING TO THE TABLE:

- High School Diploma
- At least six-eight (6-8) years of experience
- Needs Excellent Communication Skills
- Needs to have strong phone and email communication skills.
- Individual must have excellent written and oral communication skills (verbal, written and electronic).
- Person should have a proven ability to be proactive in approach to workload as well as multi-task effectively in fast-paced environment.
- Excellent system skills needed (Word, Excel, and Powerpoint) and the ability to learn other software applications required to perform duties.

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Required to have understanding of database usage and Microsoft applications.
- This is one year contract.

WHAT ARE YOU WAITING FOR? APPLY NOW!

RECRUITER: Angela Clark

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Click here to contact us if you are an individual with a disability and require accommodation in the application process.

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