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Concept Designer / Information Architect
Eingestellt von Anankei
Gesuchte Skills: Support, Designer, Design
Projektbeschreibung
Context
Within the Customer Experience Centre (CXC), we support projects (& business) in delivering great, convenient, relevant & engaging customer experiences.
We are looking for an experienced concept designer to support the long term evolutions of our mobile and web banking applications
Function Description
The concept designer is responsible for creating relevant, viable concepts for the external and internal channels of the bank (web and mobile apps, advisors interfaces) .
Your role is to act as a 'content catalyst' by facilitating activities with stakeholders, gathering client and business insights and needs, and transforming them into tangible concepts using the right methodology.
You bring out the best in others by fostering creativity to create innovative and feasible solutions.
You will support the projects mainly during the ideation phase but you will also collaborate ad hoc with the other team members of the CXC or the project teams during the life of the project.
Typical activities:
- You gather info on target users characteristics, user needs and business context via participation to regular projects meetings or benchmarking
- You prepare and / or execute user research to know more about user needs and context
- You support the design of low- fidelity prototypes for user testing or to help visualize the concept
- You deliver a concept report containing the details of the concept : users in scope, channel, value proposition, KPI, features,roadmap …
- Depending on the project, you set up the information architecture of a site (or app) and work out the interaction design on different devices/resolutions with responsive patterns. Or you support the IA/wireframer in this.
Typical deliverables within a concept design phase:
- Value proposition or Lean canvas
- Customer journeys
- List of user stories
- Screen / process flows
- Concept wireframes or prototypes
- User research reports
Start Date ASAP
Duration 6 months
Location
Brussels
Travel
Occasionally in Belgium
Within the Customer Experience Centre (CXC), we support projects (& business) in delivering great, convenient, relevant & engaging customer experiences.
We are looking for an experienced concept designer to support the long term evolutions of our mobile and web banking applications
Function Description
The concept designer is responsible for creating relevant, viable concepts for the external and internal channels of the bank (web and mobile apps, advisors interfaces) .
Your role is to act as a 'content catalyst' by facilitating activities with stakeholders, gathering client and business insights and needs, and transforming them into tangible concepts using the right methodology.
You bring out the best in others by fostering creativity to create innovative and feasible solutions.
You will support the projects mainly during the ideation phase but you will also collaborate ad hoc with the other team members of the CXC or the project teams during the life of the project.
Typical activities:
- You gather info on target users characteristics, user needs and business context via participation to regular projects meetings or benchmarking
- You prepare and / or execute user research to know more about user needs and context
- You support the design of low- fidelity prototypes for user testing or to help visualize the concept
- You deliver a concept report containing the details of the concept : users in scope, channel, value proposition, KPI, features,roadmap …
- Depending on the project, you set up the information architecture of a site (or app) and work out the interaction design on different devices/resolutions with responsive patterns. Or you support the IA/wireframer in this.
Typical deliverables within a concept design phase:
- Value proposition or Lean canvas
- Customer journeys
- List of user stories
- Screen / process flows
- Concept wireframes or prototypes
- User research reports
Start Date ASAP
Duration 6 months
Location
Brussels
Travel
Occasionally in Belgium
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Medien/Design, Sonstiges