Business Process Analyst

The Business Process Analyst's role is to identify, analyze, and develop opportunities for beneficial business process change in regards to the activities and tasks performed by the organization's operations. The Business Process Analyst will work closely with internal Business Support Teams and with business functions to document the activities that are performed and produce mandates to define new business processes, and to improve, redefine and standardise existing business processes.Important are your diplomatic skills and the ability to ask the right questions and follow clear methodology (lean). However experience in the utilities sector is helpful. You'll be a mature business partner with solid experience.

Knowledge, skills and experience

Extensive experience working in a Business Process Engineering role
Extensive use of Business Process Mapping and Modelling tools (BPMN)
Professional accreditation held in Business Analysis and/or Process Analysis.
Relevant methodologies applied throughout Business Process activities
Analytical and problem-solving skills including ability to interpret complex operational reporting data and key performance indicators.
Ability to address both technical and business requirements in solving problems.
Experience of working within a project management framework and adhering to set deadlines
Good awareness and knowledge of process engineering and optimisation functions (lean)
Excellent interpersonal and communication skills
Excellent presentation and negotiation skills.
Multi lingual (Dutch, English, French)
Ability to effectively prioritise and execute tasks in a high-pressure environment