Applications Support Manager

Our client, Australia's next high profile government department is seeking AN EXPERIENCED APPLICATIONS SUPPORT MANAGER for initial 9 month engagement. Demonstrate your expertise in leading a team delivering application support services in a Microsoft environment.

YOU WILL BE REQUIRED TO:

- Develop quality and operational templates for transition projects
- Coordinate resource scheduling and tracking
- Management of incidents, requests and workflows through Team Foundation Server Administration
- Engage with project managers for operational transition and quality requriements
- Review project IT stage gate artefacts and transitional documentation to ensure that solutions meet operational acceptance criteria
- Manage operational change and release processes on behalf of application delivery services for BAU changes and deployments
- Triage reported defects and requests for change, assign for resolution, track and report progress.
- Schedule release packages and testing processes

YOU MUST BE ABLE TO DEMONSTRATE:

- Demonstrated experience in leading teams delivering application support services in a Microsoft environment
- Experience and strong understanding of IT services delivery (ITIL-based), applications support and system administration
- Experience in supporting Microsoft solutions and platforms, candidates should note specific experience with:
- ASP.NET, C#, HTML.
- SQL Server
- Visual Studio/TFS
- Microsoft CRM (v4/5)
- Microsoft Sharepoint (2007/2010)
- Ability to engage and work collaboratively with technical and business leads

PLEASE NOTE: To be considered for the position you must be an Australian citizen and hold a current BASELINE or higher level clearance. Immediate starts are available.

If this sounds like the position for you please APPLY NOW. Or for more details contact GEORGE at Candle and quote job reference number: 19313